.document{max-width:930px;margin:auto;padding:60px 24px 90px;min-height:65vh}.document h1{font-size:clamp(26px,4vw,38px);line-height:1.6}.dealer-document .notice{padding:22px;background:#eaeae4;border-left:4px solid var(--orange);font-size:14px}.dealer-document .fields{display:grid;grid-template-columns:1fr 1fr;gap:22px}.dealer-document .fields>label{display:block;font-size:14px;font-weight:700}.dealer-document .fields .wide{grid-column:1/-1}.dealer-document small{margin-left:8px;color:#a94324;font-size:11px}.dealer-document small.optional{color:var(--muted)}.dealer-document input:not([type=checkbox]),.dealer-document textarea{display:block;width:100%;padding:12px;border:1px solid #9eaaa5;background:#fff;color:var(--ink);font-size:16px;margin-top:8px;min-height:48px}.dealer-document textarea{resize:vertical}.dealer-document .agreement{display:flex;gap:12px;align-items:flex-start;margin:25px 0;font-size:14px}.dealer-document .agreement input{margin-top:7px;min-width:18px;height:18px}.dealer-document a:not(.button){text-decoration:underline}.dealer-document button,.dealer-document .button{background:var(--orange);color:#fff;border:0;padding:13px 22px;font-weight:700;font-size:14px}.dealer-document button.secondary{background:transparent;border:1px solid #9eaaa5;color:var(--ink)}.dealer-document .actions{display:flex;gap:15px;flex-wrap:wrap}.dealer-document .trap{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.dealer-document .error{background:#fff0ea;border-left:4px solid #b3341f;padding:20px}.dealer-document .small{font-size:12px;color:var(--muted)}.dealer-document dt{font-weight:700}.dealer-document dd{white-space:pre-wrap;overflow-wrap:anywhere;margin:4px 0 20px;border-bottom:1px solid var(--line);padding-bottom:15px}@media(max-width:600px){.dealer-document .fields{grid-template-columns:1fr}.document{padding:38px 22px 65px}.dealer-document .actions button{width:100%}}

.manager-document{max-width:1250px}.manager-toolbar{display:flex;gap:12px;margin-bottom:25px;flex-wrap:wrap}.manager-grid{display:grid;grid-template-columns:300px 1fr;gap:28px}.manager-grid h2{font-size:20px}.queue-card{display:block;width:100%;white-space:pre-wrap;text-align:left;border:1px solid #c5ccc8;padding:14px;margin-bottom:10px;background:white;font-size:13px;overflow-wrap:anywhere}.queue-card[aria-pressed=true]{border:2px solid var(--orange)}.manager-document .chat-message{background:#fff;color:var(--ink);border-color:#cbd1cc}.manager-document .chat-message.user{background:#eaeae4}.manager-document .chat-message>strong{color:#a84825}.chat-message.manager{border-left:4px solid #ea8c58}.manager-document textarea{display:block;width:100%;font-size:16px;min-height:130px;margin:10px 0 18px;padding:12px}.manager-document form{margin-top:20px}.manager-document button:disabled{opacity:.5}.manager-document .chat-log{max-height:520px}#callback-offer{border:1px solid #d7a280;padding:18px;margin:20px 0}#callback-offer>p{font-size:15px}@media(max-width:780px){.manager-grid{grid-template-columns:1fr}.manager-grid aside{max-height:230px;overflow:auto}}